Platform Features
Everything You Need to Run an ISP
From subscriber onboarding to network operations, ISPChamp provides a complete, integrated platform purpose-built for ISP operators.
Subscriber Management & CRM
Full subscriber lifecycle from application to connection. NID verification, address tracking, connection history, and automated onboarding workflows.
Billing & Payments
Automated invoicing, multi-gateway payment collection, and VAT/NBR compliant receipts. Supports prepaid and postpaid models.
AAA & RADIUS
FreeRADIUS integration with real-time bandwidth control, CoA (Change of Authorization), and session management.
OLT/ONU Management
Auto-discover, provision, and monitor ONUs across 6 vendor platforms. Real-time signal monitoring and diagnostics.
IP Address Management
Complete IPv4 and IPv6 address management with DHCP integration, subnet planning, and allocation tracking.
Network Operations
Multi-vendor router management with 193+ automated configuration actions across Cisco, Juniper, Huawei, and ZTE.
Support & Ticketing
Built-in support ticketing with SLA tracking, knowledge base, and customer communication tools.
Partner & LCO Management
Manage distribution partners, local cable operators, and resellers with commission tracking and settlement.
Telemetry & Monitoring
Real-time network telemetry with Prometheus metrics, Grafana dashboards, and automated health scoring.
Multi-Tenant Architecture
Built for SaaS from day one. Complete tenant isolation with per-tenant databases, RBAC, and audit logging.
Extend Your Platform
Add-on Modules
Activate additional modules to expand your platform with compliance tools, business operations, and advanced monitoring.
Log Server & Compliance
BTRC-compliant centralized logging with searchable storage, retention policies, and compliance reporting for ISP regulatory requirements.
Traffic Graphs & MRTG
Classic MRTG-style 4-panel traffic graphs with SNMP polling, per-interface and per-subscriber bandwidth monitoring.
Hotspot & Captive Portal
Complete hotspot solution with captive portal authentication, voucher system, OTP login, and reseller management.
CRM & Lead Management
Full customer relationship management with leads pipeline, marketing campaigns, interaction tracking, and Customer 360 views.
Accounting & Finance
Double-entry accounting with chart of accounts, journal entries, financial reports, and vendor management.
HR & Payroll
Complete human resource management with employee records, attendance tracking, leave management, payroll, and shift scheduling.
Inventory & Asset Management
Track physical inventory across warehouses with serial number tracking, stock movements, and fixed asset management.